COVID-19

NAVIGATING
THROUGH COVID-19.

EMERGING SAFER, STRONGER THROUGH COVID-19.

The onset of the unprecedented pandemic in the early 2020 caught many organisations off guard, including ours. Despite being in the healthcare industry, we had little knowledge of the kind of devastation and impact the virus would have on our company and the world.

Despite the setback, our team’s agility and dynamic composition set us apart. We took on the pandemic with an unwavering focus to create an impact as a responsible organisation for:

• Our People
• Our Great Workplace
• Our Healthcare Professionals

Year 2020 was indeed a challenging one. Yet we Reset to Emerge Stronger in year 2021.

EPIANS’ WELFARE FIRST

THE HEALTH AND SAFETY OF EPIANS IS OUR TOP PRIORITY.

In all the uncertainty, one thing is certain – the health and safety of EPians are our top priority. We were quick to set up a Group-wide Vaccination Day, to inoculate our employees with the Influenza vaccine to reduce the risks of contracting even the commonest flu.

EP Plus Influenza Vaccination Day

An internal Covid-19 Task Force Committee was formed to act as the main information centre and gatekeeper to all Covid-19 related matters, from managing the latest developments, Standard Operating Procedures to equipping our Great Workplace according to safety measures recommended by the Ministry of Health.

Covid-19 Task Force Committee
First Covid-19 Task Force Committee 2020/2021

In ensuring our people are safe and patients have uninterrupted access to the medicines they need, our agile teams were quick to obtain approval from the Ministry of International Trade & Industry (MITI Malaysia) to operate under the Essential Service category.

We pride ourselves for being the first pharmaceutical company in Malaysia to have obtained this approval.

First pharmaceutical company in Malaysia to have obtained MITI approval and the brave leaders who work at the office during the crucial period
First pharmaceutical company in Malaysia to have obtained MITI approval and the brave leaders who worked at the office during the crucial period

Throughout the year of 2020 and 2021, numerous virtual engagement sessions and mini townhalls were organised to keep our people informed of the latest Covid-19 developments, and education about SARS-CoV-2 and Covid-19 – Contagious But Not Infectious, and etc.

2020 Virtual Engagement
Full Hybrid Setup Adhering To SOPs

Mental health is equally important.

We care for our people’s mental health just as much as their physical health. A series of mental health related virtual engagement sessions were incorporated to ensure that we kept our EPians’ mental health in check. These included Mindset Change, Adapt to Virtual/Hybrid Engagement and “Where to now?”, by our guest speaker, Dr. Eugene Koh, a Psychiatrist.

Virtual Engagement
Virtual Engagements With EPians

Today, we are proud to say that we are the first few organisations to have more than 98% of our EPians fully inoculated with two(2) doses of the Covid-19 vaccination at the early phase of the Covid-19 inoculation programme in Malaysia, Singapore and Indonesia.

FUTURE PROOFING OUR GREAT WORKPLACE

ACCELERATION OF DIGITALISATION.

Right before the pandemic began, we foresaw the future of digitalisation as a tenable working model in the new era. In early 2020, we had transformed the way we worked by migrating our working model to a cloud-based operation.

Upon the announcement by the Malaysian government on the country-wide Movement Control Order(MCO) on 18 March 2020, our team could swiftly switch to a full virtual working model the day after, with minimal glitches.

Today, we are digitally competent and well adapted into both the virtual and hybrid connections with EPians and Healthcare Professionals.

EP Plus First Full Virtual Meeting

Contingency Plan To Navigate Through Covid-19

2020 Covid 19 Navigation Plan
Navigation Measures for Business Continuity Planning

In the face of an unprecedented pandemic ahead of us, we were prepared for the worst-case scenario for the business as we had set up navigation plans and measures to be taken for business continuity purposes.

EMPOWERING OUR HEALTHCARE PROFESSIONALS

Keeping our HCPs well-informed with Covid-19 knowledge.

Webinar on 2020 New Beginning 1.0: Post MCO & Covid-19 and 2021 New Beginning 2.0: Covid-19 Vaccines
Webinar on 2020 New Beginning 1.0: Post MCO & Covid-19 and 2021 New Beginning 2.0: Covid-19 Vaccines

We value and have consistently considered the welfare of our network of Healthcare Professionals (HCPs). During both the MCOs in 2020 and 2021, we were one of the first to organise several Covid-19 related webinars for all HCPs in Malaysia.

The sessions featured some of the country’s top and reputable speakers like Associate Professor Dr. Pang Yong Kek, Dato’ Dr. Musa Nordin, Associate Professor Dr. Ernest Poh, Dr. Hilmi Lockman to name a few, and was attended by more than 2,000 participants.

Besides that, our efforts continued with more than 60 sharing sessions to targeted groups of key accounts and HCPs nationwide.

Courageous EPians on the field.

Couragious Epians
EPians meeting and connecting with HCPs

On the field, our brave EPians braced themselves against all odds to keep our HCPs updated of the latest information and stay connected.

WHAT’S NEXT?

THE WAY WE WORK

The EP Plus Way

JOIN OUR ALLIANCE

Why EP Plus

TALK TO US

How can we help?

Siew-Mee, Lim, Co-Founder And Finance Director

SIEW-MEE, LIM
CO-FOUNDER AND FINANCE DIRECTOR

Sharp, Meticulous & Logical

Siew-Mee is a Certified Financial Planner with over 10 years of experience as a Banker and brings with her a wealth of financial knowledge. She has been instrumental in establishing a sound position for EP Plus Group. Siew-Mee believes that the future success of EP Plus Group lies on the ability of the team to remain as an innovative powerhouse and a reliable partner to our principals and customers.

Great sense of business acumen and financial capability.

Together with Tse-Ming, she is the key person that has orchestrated a robust financial structure for the Group. A detailed and meticulous person, Siew Mee was the Master Builder behind the roller blind in developing a resilient foundation that has flourished the business in the early days.

Siew-Mee oversees the funding and cash flow requirements of the company. She guides efforts towards financial stability, ensures compliance with tax and legal standards and regulation and constantly maintains healthy relationships with bankers, principals, and communities.

Furthermore, Siew-Mee spearheads the risk management portfolio of the Group. She creates an environment of risk awareness amongst the employees, put in place preventive measures to reduce possibilities of adverse financial implication for the Group.

A strong believer that the company’s growth is intertwined with a solid financial infrastructure within the company, Siew-Mee is backed by a skilful, motivated and passionate finance team to bring EP Plus Group and its principals to the next level.

Pang Tse Ming

TSE-MING, PANG
FOUNDER & GROUP MANAGING DIRECTOR

Transformational, Visionary & Passionate

Tse-Ming, PANG, the Founder and Group Managing Director of EP Plus Group is man of vision.

With a steadfast conviction in Begin with the End in Mind, Tse-Ming set his career goals way ahead of completing his Bachelor of Pharmacy degree from the University of Sciences Malaysia. With a clear vision of becoming the pharmacist entrepreneur, leading a regional healthcare corporation in enriching human health, he set sail in the pharmaceutical industry bringing leading European products into Malaysia. Having gained a solid foundation in pharmaceutical sales and marketing, Tse-Ming naturally expanded his business throughout Southeast Asia.

An unassuming and passionate leader with a curious mind.

On 1st July 1997, Tse-Ming founded Emerging Pharma, together with his wife Siew-Mee, LIM, the Co-founder and Director of Finance. He was propelled by his mindset To Be Different In Every Step Of The Way - his key differentiator. Hence, Emerging Pharma was incorporated to commercialise unique European pharmaceutical products to the local healthcare professionals, who were mostly trained under the British Medical Education system.

Over the past 25 years, Tse-Ming has been the key driver of EP Plus Group, transforming and unleashing the inner strength and potential of employees and cultivating a unique EP Plus culture, guided by a clear vision to be The Leading Healthcare Group in Southeast Asia.

By nature, Tse-Ming is a curious observant and humble learner. He will always ask ‘Why? I am not there yet and what is next?' He exhibits thirst for learning and constantly spends time joining like-minded people to further develop, polish and acquire new skillsets.

From a pharmacist entrepreneur to an outcome-focused people-builder.

Tse-Ming’s business building philosophy has always been focusing on Building People as he believes that the success of the Group is defined by the level of competencies, growth mindset and a sense of ownership of fellow EPians.

Through his leadership, determination, clear purpose and unwavering support from Siew-Mee, Tse- Ming has shaped the EP Plus Group into an innovative, progressive and outcome-focused regional healthcare corporation with a strong sense of integrity.

The Group is built-to-last and meant to leave behind a legacy to inspire future entrepreneurs who are passionate about meeting healthcare needs.

Today, EP Plus Group has become a leading player in the healthcare industry with footprints throughout Malaysia, Singapore and Indonesia.